Support

As an independent organisation our ability to support our customers is crucial to the long term mutual success of the relationship.

Our Support and other services fulfill a number of roles in supporting the customer relationship.

If you are a licensed user of our products you can contact us for assistance.

This service is focused on helping our customers identify and resolve technical and/or performance challenges around the application or product you are using.
 

Contact numbers for support are listed below.

EMEA : +44 (0) 845 299 3915

Asia Pacific : +61 (0) 292 872 300

Email :support@knowledge-navigators-research.com

Email : usasupport@knowledge-navigators-research.com

If you are sending an email please provide the product name and a description of the problem or issue you are experiencing, along with any error messages, with your message